Last Updated: December 2025
At Ethnic Arts, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, www.ethnictanjorearts.com, or make a purchase from us.
1. Information We Collect
We may collect the following information:
a. Personal Information
Name
Email address
Phone number
Billing and shipping address
b. Payment Information
We do not store or access your card/UPI details.
All payments are processed securely through trusted third-party payment gateways.
c. Automatically Collected Information
IP address
Browser type and version
Device information
Pages visited and time spent
This is collected through cookies to improve your browsing experience.
2. How We Use Your Information
We use your information to:
Process and deliver your orders
Provide customer support
Send order updates and communication
Improve website functionality and user experience
Maintain records for legal and accounting purposes
We do not sell or rent your data to any third parties.
3. Cookies
Our website uses cookies to:
Remember your preferences
Improve loading speed
Analyze website performance
You may disable cookies in your browser settings, but some features may not work properly.
4. Data Protection
We take reasonable security measures to protect your personal information from:
Unauthorized access
Alteration
Disclosure
Destruction
Although no online platform is 100% secure, we follow industry-standard practices to safeguard your data.
5. Third-Party Services
We may use trusted third-party service providers such as:
Payment gateways
Shipping partners
Analytics tools
These services have their own privacy policies, and we recommend reviewing them separately.
6. No Return & Refund Policy
At Ethnic Arts, all our artworks are handcrafted and made to order.
Therefore, we follow a strict No Return & No Refund Policy.
No Returns
Once an order is confirmed, it cannot be returned for any reason, including:
Change of mind
Incorrect size or color chosen by the customer
Personal preference
No Refunds
Payments made are non-refundable under all circumstances.
Damaged Products Exception
If the product arrives damaged during transit, you must:
Take photos/videos of the damage
Notify us within 24 hours of delivery
We will review the issue and provide a replacement only if the damage is verified.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
8. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact:
Ethnic Arts
Phone: +91 9962991500
Website: www.ethnictanjorearts.com
